Discuto is Loading your document from Drive

It can take a while depending on the size of the document..please wait

Discuto is submitting your document

It might take a while depending on the size of the document you uploaded..

Discuto is creating your discussion

Please do not close this window.

Discuto is submitting your comment

Did you know you can vote on comments? You can also reply directly to people's comments.

Your invites are being queued for sending

This might take some time depending on the number of invites, please do not close this window.

Discuto

Discuto

Draft BEREC Report on Terminating Contracts and Switching Provider BoR (18) 229

Starting: 12 Dec Ending

0 days left (ends 18 Jan)

Go to discussion, participate and give your opinion

description

BEREC invites stakeholders to comments on the draft BEREC Report on Terminating Contracts and Switching Provider.

The ability and willingness of consumers to terminate contract or to switch between service providers is in the respect of electronic communications services (ECS) a key facilitator of consumer choice and effective competition in a competitive telecommunications environment. All consumers should have the right to choose their service provider at any time.

This report collates information on the approaches to switching across different communications services focusing on nine categories. It discusses the processes used in MS and the applicable rules in each MS to ensure that there are robust safeguards and adequate protection for consumers against any failures or drawbacks within the switching process.

This public consultation will run from 12 December 2018 to 18 January 2019, 17:00 CET.

Enquiries about the consultation, including registration problems with the online platform, should be sent to the following email address: BEREC_PC_Contract_Termination@berec.europa.eu

Further info

LATEST ACTIVITY

LEVEL OF AGREEMENT

    • 0%
    • (0 votes positives)
    • 0%
    • (0 negatives votes)
  • 0 votes in total
  • Most voted: 0
  • Most commented: 0
  • Most controversials: 0
  • Already decided: 0
  • In voting: 0
  • Supported: 0
  • My contributions: 0

MOST DISCUSSED PARAGRAPHS

No activity yet

LATEST COMMENTS

No activity yet

MOST ACTIVE USERS

No activity yet
Status: Closed
Privacy: Public

CONTRIBUTORS (9)

Share:

P35

[7] “NI-ICS” represent Number-Independent Interpersonal Communications Services defined in Article 2(7) of the EECC (as currently drafted before the final text has been settled).

P36

[8]M2M” represents machine-to-machine electronic communications services.

P37

[9] These terms are defined in the Glossary in Annex 1

P39

[11] AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FR, HR, HU, IE, IT, LT, LV, LU, MT, NO, NL, PL, PT, RO, RS, SE, SI, SK, TR.

P40

[12] BE, CY, CZ, DE, EL, ES, FR, HR, HU, IE, IT, LU, MT, NL, RS, SE, SI

P41

[13] AT, BE, CH, CY, CZ, DE, EE, EL, ES (only for contracts concluded by phone), FR, HU, HR, IE, IT, LT, LU, MT, NO, PL, PT, RO, RS, SK, SI, TR

P42

[14] AT, BE, CH, CY, CZ, DE, EE, EL, ES (only for contracts concluded by phone), FR, HR, HU, IE, IT, LT, LU, MT, NO, PL, PT, RO, RS, SK, SI.

P43

[15] CY, CZ, DE, ES, HR, IE, IT, NO, PL, RS.

P44

[16] BE, BG, CH, DK, EE, HU, LV, MT, NL SE.

P45

[17] AT, FR, EL, LT, PT, RO, SI.

P46

[18] HR, RS.

P47

[19] AT, BE, DE, EL, ES, FR, HU, IE, IT, LT, MT, NO, NL, PL, PT, RO, SK, SI, TR, UK.

P48

[20] For example, in Hungary, the end-user is required to complete an identification process which can be stipulated in the general terms and conditions of the subscriber’s contract. In Spain, the switching request must come properly identified by the end user and with the end user’s express consent.

P49

[21] Mobile Station International Subscriber Directory Number.

P50

[22] Personal Identification Number.

P51

[23] Personal Unlocking Code.

P52

[24] AT, BG, CY, CZ, DE, DK, EE, EL, FR, HR, HU, IE, IT, LT, LU, LV, MT, NL, PL, RO, RS, SK

P53

[25] BE, BG, CH, CZ, DE, EL, ES, FR, HR, HU, IE, IT, LT, LU, MT, PL, RO, RS, SK, SL, TR

P54

[26] IT, NO and RS in respect of Fixed NB-ICS and CH, NO and RS in respect of Mobile NB-ICS